GeneFit Clinics ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the United Arab Emirates and the United Kingdom.
1. What We Collect
We may collect and process the following data:
- Personal identification: name, email address, phone number, date of birth
- Health information: relevant medical history, treatment preferences (with consent)
- Payment details
- Usage data: IP address, browser type, pages visited, location data
2. How We Use Your Data
We use your information to:
- Provide personalised wellness and aesthetic services
- Book appointments and process payments
- Send service-related updates and marketing (with opt-in consent)
- Comply with legal or medical regulations (GDPR in the UK, UAE PDPL)
3. Data Sharing
We do not sell your personal information. We may share data with:
- Licensed healthcare professionals involved in your treatment
- Technology providers for secure hosting and booking systems
- Regulatory authorities, if legally required
4. Your Rights
Depending on your jurisdiction, you have rights to:
- Access, correct, or delete your data
- Withdraw consent
- Lodge a complaint with the UK ICO or UAE data protection authorities
5. Data Storage
Your data is stored securely in the UK/EU and UAE. We use encryption and secure servers, and we retain data only as long as necessary for the purposes outlined.
6. Cookies
We use cookies to enhance your experience.
You can control cookies through your browser settings.
7. Contact
For privacy concerns, email: info@genefitclinics.com